Infracom Privacy and Cookie Policy
Version 1.1.2
This page was last updated on 16-07-2024
We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page, we inform you which data we collect when you use our website, why we collect this data, and how we use it to improve your user experience. This way, you understand exactly how we operate.
This privacy policy applies to the services of Infracom. You should be aware that Infracom is not responsible for the privacy policies of other sites and sources. By using this website, you agree to the privacy policy.
Infracom respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially.
Our Use of Collected Data
Use of Our Services
When you register for one of our services, we ask you to provide personal data. This data is used to perform the service. The data is stored on Infracom’s own secure servers or those of a third party. We will not combine this data with other personal data we hold.
Communication
When you send an email or other messages to us, it is possible that we keep those messages. Sometimes we ask for personal data that is relevant to the specific situation. This allows us to process your inquiries and respond to your requests. The data is stored on Infracom’s own secure servers or possibly those of a third party. We will not combine this data with other personal data we hold.
Cookies
We collect data for research to gain better insight into our customers, so we can tailor our services accordingly.
This website uses "cookies" (small text files placed on your computer) to help analyze how users use the site. Information generated by the cookie about your use of the website may be transferred to Infracom’s own secure servers or those of a third party. We use this information to track how you use the website, to generate reports on website activity, and to provide other services related to website activity and internet usage.
You can easily set your own .
Purposes
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.
Third Parties
Collected information is shared with third parties as little as possible. In some cases, the information may be shared internally and/or entered into our CRM. We use a self-developed CRM called MijnBusiness CRM. Customer data entered in MijnBusiness CRM or other Infracom-owned systems is stored for a maximum of 5 years after you are no longer an active customer. Besides an external CRM system, customer data is only shared with government agencies and only as required by law. Our employees are required to respect the confidentiality of your data.
Changes
This privacy statement is tailored to the use and features of this site. Any modifications or changes to this site may result in changes to this privacy statement. It is therefore advisable to consult this privacy statement regularly.
Choices for Personal Data
We provide all contacts the ability to view, modify, or delete any personal information provided to us at any time, unless a legal retention obligation applies.
Modify/Unsubscribe from Newsletter
At the bottom of every mailing, you can adjust your email preferences or unsubscribe. We use Mailchimp to send newsletters. More information about Mailchimp and privacy can be found here.
Modify/Unsubscribe from Communication
If you want to modify your data or remove yourself from our files, you can contact us. See the contact details below.
Disabling Cookies
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is sent. However, some features and services on our and other websites may not function correctly if cookies are disabled in your browser.
Data Breach Reporting Procedure
(Suspected) data breaches and security incidents can always be reported by email to security@infracom.nl or by phone at 088 - 200 9000. Messages sent to security@infracom.nl are received in our ticket system, which is continuously monitored, among others by our Security Officer.
Internally, we have a reporting procedure stating that reports or findings must always be immediately reported either to the Security Officer and/or, in their absence, to one of the MT members. At least two of these four people then start an investigation into the suspected data breach and take follow-up steps.
More information on reporting data breaches can be found on our Responsible Disclosure page.
Questions and Feedback
We regularly check whether we comply with this privacy policy. If you have questions about this privacy policy, you can contact us:
Infracom ICT
Lichterweg 1a
8042 PW Zwolle
088 - 200 9000
info@infracom.nl