No matter how well the ICT environment and equipment are set up, employees will regularly encounter ICT issues at their workplace. It is reassuring to have someone you can call or email who has the knowledge and experience to quickly answer questions or resolve problems.
Our support desk in Emmen, Zwolle, and Amsterdam is fully equipped to handle ICT inquiries. Our specialists are ready to assist you!
When you need our assistance, it’s much easier if we can take a look with you, right? Fortunately, that is always possible!
When you call our support specialists, they will often ask if they can view your screen to resolve the issue as quickly as possible. The employee will then ask you to download our support tool, which can be done via our dedicated support page.
And if we cannot solve the problem remotely, we are, of course, happy to come by in person.
The same applies to workplaces and user equipment: after a certain lifespan, replacement may be necessary. If we manage the devices in question, we always monitor their lifespan, and as soon as we detect the first signs of the end of life, we inform you. Together, we look for a good solution to upgrade or possibly fully replace the equipment.
We provide all hardware and software and, of course, install it. We can also carry out hardware repairs. Every situation is different, but thanks to years of experience and deep technical knowledge, our specialists can always provide the right advice regardless of the situation!