What is Xelion?
Xelion is a modern cloud telephony solution that allows you to call, chat and collaborate from any device. Everything works via the internet, so you are not tied to fixed lines or hardware. The platform bundles various communication options into one clear environment, ensuring you are always reachable for customers and can easily collaborate with colleagues.
Xelion also supports webchat, allowing customers to communicate directly via the website. Thanks to the integration with multiple communication channels, Xelion is fully omnichannel, providing clarity, peace of mind and a strong customer experience.
Why choose Xelion?
- Always and everywhere reachable — with Xelion you are reachable regardless of the channel or device: desktop, mobile or desk phone.
- Central communication — with Xelion you can call, chat, video call, hold phone meetings and easily share documents, all within one clear platform.
- Flexible collaboration — whether you are at home, in the office or on the road, you remain reachable and can collaborate effortlessly with colleagues.
- One clear platform with all communication tools at hand, including integrations with Microsoft 365, Teams, CRM and ERP systems. Xelion has an open API, allowing organizations to create their own integrations or custom connections.
- Scalability and cost control — you pay a fixed amount per user per month and can easily adjust the number of users as your organization grows or shrinks.
- Also reachable via WhatsApp, webchat and SMS within one platform, without additional software or separate tools.
- Always the latest features — updates and new functionalities are added automatically, ensuring you always work with the most current version. All features are available on desktop, laptop, smartphone and desk phones, without extra costs or complex installation. Thanks to the cloud architecture, you are always up to date and ready for future developments.
- Secure and reliable — communication runs via the cloud, with high security standards that minimize disruptions and risks.
What do we do for you as a Xelion Partner?
As an official Xelion Partner, we guide your organization through the transition to Xelion. This includes:
- Tailored advice — we assess your current situation and needs so we can create a suitable solution for your business.
- Implementation and installation — we ensure a smooth migration, including technical installation, so you can switch without hassle.
- User training — we provide clear instructions and training so everyone can quickly and confidently start using Xelion.
- Support during and after the transition — during the switch we are ready to answer questions and resolve issues quickly. Even after going live, you can rely on our personal support via phone, email and online helpdesk pages.
10 useful standard features:
- Business calling via the cloud: fixed telephony, softphones and mobile app
- Chat & group messaging: quick communication within teams
- Video calling: directly via the platform, without extra software
- WhatsApp integration: reach customers via their preferred channel
- Webchat functionality: assist website visitors directly
- Queue systems and IVRs
- Call recordings and logging
- Call groups and forwarding options
- Real-time dashboards and reporting
- Colleague presence status
Switching to Xelion is easy
We make switching to Xelion simple, safe and worry-free. You don’t have to do it alone — we stand by your side with knowledge, experience and practical support. Want to know more or get started with Xelion right away? Contact us today for a free consultation or personal demonstration. Together we ensure a smooth transition!
