Step-by-step plan: check an email before clicking a link

07 April 2026

Everyone receives an email from time to time with a link that looks trustworthy, but how do you know for sure it isn’t a trap? Cybercriminals are becoming increasingly skilled at imitating official messages. In this blog we explain step by step what to look for before clicking a link in an email. This way you protect yourself and avoid unpleasant surprises. 

Step-by-step plan: check an email before clicking a link

Don't click too quickly: how to recognize a phishing email
 

  1. Check the link: Carefully inspect whether the link in the email is correct. Look for spelling mistakes, missing dots or strange additions. A trustworthy link should match the official web address of the company exactly.
  2. Check the sender's email address: Is the email address vague or different from what you expect? Check whether it resembles the organization’s official address. Unusual addresses are often a sign of phishing.
  3. Pay attention to the salutation: Are you addressed personally, or is the salutation generic (“Dear customer”)? A generic salutation can indicate a phishing message.
  4. Assess the content for urgency: Is pressure being applied to act quickly? Phishing emails often try to rush you with an urgent message.
  5. Request for personal data? Does the email ask for personal information such as your username, password, bank or credit card details? Never hand these over just like that.
  6. Check attachments: Watch out for dangerous attachments in the email. Never open them unless you are certain the email is trustworthy.

 

Always go through these steps before clicking a link in an email. In doubt? Contact the official organization using their known contact details and don’t click on any link or attachment.

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