What Are the ICT Trends for 2024?
09 January 20242023 was the year of artificial intelligence (AI), and not just for us IT professionals. Many “regular” users experimented with chatbots like ChatGPT, Google Bard, Midjourney, and Microsoft CoPilot.
So what can we expect in 2024 in the world of ICT?
The trend of 2024: the democratization of AI
Millions of people have now used generative AI tools to create text, visuals, videos, and audio for various purposes. Generative AI is a trend for the coming years, but it’s only part of a bigger movement.
More AI expectations
There are many emerging AI technologies, such as AI for improving customer experience, making better business decisions, and performing predictive analytics. Many of 2024’s IT trends are influenced by AI!
Some emerging AI technologies:
- AI that can distinguish cause and effect, enabling predictions and business advice to support decision-making.
- AI that can learn machine language and use data spread across multiple locations—no need for centralized management.
- AI that can collaborate with other AI to complement strengths and weaknesses and reason together.
- AI that can learn from interaction with its environment.
More IT trends
Of course, there are more trends than just the democratization of generative AI. Great topics for upcoming blogs this year!
Some trends:
- Increased focus on cybersecurity as cybercrime continues to rise.
- Collaborative cloud working, leading to more web applications.
- Hybrid working becomes the norm.
- Data is king! Data-driven operations.
- Digital sustainability: working in a green cloud.