Infracom supports Rossmann with reliable local IT

At the new location, goods are received, processed, packed and shipped every day. Employees depend on a stable and reliable IT environment to do so. Workstations, printers, scanners, network connections and internet access must be available continuously to prevent interruptions.

For this reason, Rossmann works closely with Infracom for local on-site IT support. When a failure occurs, our specialists can quickly be on site to analyse and resolve problems. Think of network or internet outages, defective hardware, workstation issues or support with setting up new employees.

Our role goes beyond simply resolving incidents. Infracom acts as an extension of the Rossmann IT organisation. By working closely with the German IT teams, we ensure short lines of communication, fast escalations and consistent support for the Dutch location. This way, employees get the support they need, while the central IT department always keeps insight into the progress.

In addition, information security plays an important role. As an ISO 27001-certified organisation, Infracom meets international standards for information security and risk management. As a result, our processes align with the high demands that international organisations place on security, compliance and the protection of business data.

With this collaboration, Rossmann has reliable local IT support, fast response times and a partner that understands how important continuity is within a logistics environment.

Looking for local IT support?

Do you have a location in the Netherlands and are you looking for a reliable partner for on-site IT support, hands & eyes services or 24/7 support? Then Infracom is ready to help. With fast, secure and professional on-site IT support, we make sure your employees can always count on a well-functioning IT environment.